Last updated: January 14, 2026
3BQ AI is a brand owned by Dot ID Middle East (“Dot ID”, “we”, “us”, “our”), registered in the United Arab Emirates, Sharjah Media City (Shams Free Zone), Business Park in Al Bataeh. We are committed to respecting your privacy and ensuring proper protection and management of any personally identifiable information (“Personal Information”) you share with us.
This Privacy Policy explains what information we collect through our website 3bq.ai (the “Site”), how we use and protect that information, and the choices you have. By using the Site or providing us with your Personal Information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit Personal Information.
This Privacy Policy applies to information collected on the Site and through other offline interactions, including sales calls, product inquiries, and business transactions.
Information We May Collect
Personal Information refers to any information that identifies an individual, such as:
- Full name
- Physical address
- Email address
- Phone number
- Company name and role
We collect Personal Information when it is voluntarily provided, including when you:
- Submit inquiries through our “Contact Us” page
- Subscribe to newsletters or email updates
- Engage in business transactions with us
- Apply for opportunities or submit documents related to careers
We may also request details about your business, such as:
- Company name
- Number of employees
- Industry sector
- Geographic region
If you email us regarding career opportunities or services, we may store the Personal Information included in such communications.
If you become a customer of Dot ID Middle East, we reserve the right to contact you regarding service updates, account information, or security notices.
How We May Use Your Information
We may use the information you provide for several purposes, including:
- Responding to inquiries and support requests
- Managing your subscriptions
- Processing business transactions
- Communicating service updates or required legal notifications
- Ensuring compliance with applicable UAE laws and internal policies
We may also use your information to improve your user experience and customize Site content.
With Whom We May Share Your Information
We may share your information with trusted third-party providers who assist us with:
- Website hosting and maintenance
- Email delivery
- Data processing
- Customer support services
Dot ID Middle East requires these service providers to protect Personal Information and restrict its use to the intended purpose.
We do not sell or share Personal Information with unaffiliated third parties for marketing purposes.
In the event of a merger, acquisition, or asset transfer, user data collected through this Site may be part of the transferred assets.
We may also disclose information when required by UAE law or when necessary to:
- Protect the rights and property of Dot ID Middle East
- Enforce our Terms of Use
- Protect the safety of users or the general public
Non-Personal Information
We may collect general non-personal and statistical information, such as:
- IP addresses
- Browser type
- Device type
- Referring URLs
- Pages visited and time spent on the Site
- Click behavior
This information helps us:
- Enhance user experience
- Identify performance issues
- Improve navigation and content
We may share aggregated, non-identifiable data with partners or service providers. This data does not personally identify any individual user.
Cookies and Tracking Technologies
We use “cookies” and similar technologies to:
- Improve Site functionality
- Authenticate users
- Track browsing behavior
- Deliver relevant content and offers
Types of cookies used:
- Session Cookies – to support navigation and functionality
- Advertising Cookies – to deliver relevant promotions on external websites
We do not store Personal Information in cookies.
You can control cookie preferences through your browser settings, although blocking cookies may impact Site functionality.
The Site does not currently respond to “Do Not Track” browser signals.
Links to External Sites
The Site may contain links to external websites not operated by Dot ID Middle East. These websites may have their own privacy practices, policies, and tracking technologies.
We are not responsible for:
- Content on external sites
- Privacy practices of third-party websites
- Data handling outside our control
We encourage you to review the privacy policies of any linked site.
Security
We implement appropriate administrative, technical, and physical security measures to protect Personal Information from unauthorized access, alteration, disclosure, or destruction.
Only authorized Dot ID Middle East employees, contractors, or agents may access Personal Information, and they are bound by confidentiality obligations.
Account Access
If you become a registered customer, you may access your 3BQ AI account through secure login credentials. You are responsible for:
- Maintaining confidentiality of your password
- Restricting access to your account
- Notifying us of unauthorized account activity
Children’s Privacy
The Site is not intended for children under 13. We do not knowingly collect Personal Information from children under 13. If such information is discovered, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via:
- A notice on the Site homepage
- An updated “Last Modified” date at the top of this policy
Your continued use of the Site indicates acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, specifically the jurisdiction of Sharjah Media City (Shams Free Zone).
Users accessing the Site from outside the UAE do so at their own risk and are responsible for compliance with local laws. By using the Site, you consent to the transfer and processing of your information in the UAE.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy at dotid.ca
Company: Dot ID Middle East
Location: Sharjah Media City (Shams Free Zone), Business Park, Al Bataeh, United Arab Emirates